Leeds Property Association

Membership Terms & Conditions

Last updated 29 July 2022

Who we are

In these Terms, ‘We’, ‘Us’ and ‘Our’ mean the Leeds Property Association Limited (the LPA), a membership organisation which represents and supports private residential landlords in the UK. 

The registered office is at Shan House, 80-86 North Street, Keighley, BD21 3AF Our correspondence address is C/O Avery Walters Solicitors, 27 Harrogate Road, Leeds, LS7 3PD.

LPA Membership Terms

These membership terms (‘the Terms’) of the LPA and the further documents referred to herein, govern the relationship between the LPA and each member (‘Member’, ‘you’, ‘your’) and form part of a legally binding contract we refer to as the Membership Terms & Conditions (‘Membership T&Cs’). Please read these and our privacy policy carefully before you apply to become a member as you will be asked to agree to them to join or renew. 

The Articles of Association of the LPA, Privacy Policy and Code of Practice collectively set out the conditions of your membership of the LPA. Use of some of our services may also be subject to additional, specific terms and conditions e.g. booking a course or using a commercial partner’s service.

The rights and obligations that you have under all the Membership T&Cs are personal to you and not transferable to any other business or person. The rights and benefits will cease when your membership ends, for whatever reason.

Under this contract, conditional upon payment of the appropriate subscription, we will provide you with access to our services and a range of other benefits and discounts, which we offer directly ourselves or with our partner organisations.

By becoming a member, you agree that you and your associated members

  • will abide by and comply with the Membership T&Cs.
  • will ensure that all your dealings with third parties involved in the private residential rented sector are fair, honest and open.
  • will not do, or omit to do, anything likely to bring the LPA or its name into disrepute.
  • will not claim to represent the LPA without prior written authorisation from us, except as permitted below.

Although we are committed to acting in the best collective interests of our membership and the wider private rented sector, we cannot be held responsible for any adverse effects or consequential losses following the provision of advice and information.

All written and oral advice provided in our publications and through our services (including via the NRLA advice line) is given in good faith and aimed at those letting private residential accommodation in the UK.

Membership classes

There are two classes of Landlord Membership:

Standard Member

  • This class of membership is open to individuals aged 18 and over and who own and let (or aspire to own and let) one or more residential properties.
  • Such membership carries the right to attend, speak at and vote at meetings of the members.
  • It allows the member, and one other person nominated by the member, to have access to all the member services available at any time and from time to time; however, the nominated person has no right to attend or vote at general meetings unless attending via proxy

Honorary Member

In recognition of a member’s contribution to the Association either as being part of the committee or in general recognition for their services to the Association, the committee has a discretion to offer a member an Honorary Membership. This membership allows members to participate in member’s meetings and to use the services of the Association but does not permit voting rights at any membership meeting.

The committee does have a discretion to withdraw the Honorary Membership at any stage.

The Directors of the LPA have overriding discretion to determine

  • the classes of membership.
  • the criteria of eligibility for each class of membership.
  • the rights, privileges and other benefits attaching to each class of membership.
  • the class of membership available to any applicant or member.

Membership fees and term

Membership fees displayed on the “Join LPA” section of our website will always prevail for the standard category of membership. The minimum membership term is for one calendar year.

We reserve the right to increase the price of membership fees on an annual basis. You will be informed of any membership fee increase within your membership renewal notice.

Membership benefits

The LPA offers its members a range of useful products and services which we reserve the right to change from time to time. Each may be subject to additional Membership T&Cs from us or our partners.

By becoming a member of the LPA, you are agreeing to comply with the provisions of our Articles of Association, including the commitment to contribute a maximum of £1 to the assets of the LPA in the unlikely event that it is wound up as insolvent.

Becoming a member

When you submit your application online you agree to become bound by all the Membership T&Cs as a member, subject to acceptance of your application by us. We reserve the right to decline membership applications at our absolute discretion.

You will be automatically directed to an application confirmation page and receive an email acknowledgement. Acknowledgement that your application has been received and is being processed does not yet mean that the contract between us is formed.

 The Membership T&Cs will be binding from the date you complete your online membership application and will continue to be binding for the term of your membership.

Once you have made your online application and paid the membership fees you will be provided with your login details for both the LPA and the NRLA websites and you will be able to access our services.

Please note that login details are personal to each member and should not be shared with another member or any third party. Any member found breaching this policy will be in breach of the Associations Terms and Conditions which may result in the termination of their membership.   

Cooling-off period/distance selling regulations

You agree that because, at your request, we start to provide membership services immediately following acceptance of your payment, you have no right to cancel your subscription under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or similar legislation which amends or replaces it.

Renewals and cancellations

Membership will automatically continue upon the expiry of each term of membership, subject to your paying and our accepting payment of your membership fee for the new membership term in accordance with the Membership T&Cs.

We will send you a membership renewal notice by email approximately a month in advance of the expiry of your membership, including your membership renewal price, collection date (which will be prior to your membership expiry) and your entitlement to cancel your membership should you wish.

If you wish to cancel your membership, you must inform us in writing of your intention to cancel at least ten working days prior to the anniversary of the date that you became a member. In the absence of such written notice, your membership will be automatically renewed immediately upon expiry of the current contract period. At the point of renewal of your membership, our collection of your payment is confirmation of the continuation of this contract for the subsequent membership term.

Lapsed membership

Subject to renewal as above, your membership will lapse on the day prior to the expiry of each membership term. If your membership is renewed within 30 days from the date that it has lapsed, your membership will be treated as continuing.

However, claims against NRLA Tax Investigation Insurance can only be made if membership is fully paid up at the time the relevant HMRC enquiry or investigation is notified to you. Tax Investigation Insurance is subject to its own specific terms and conditions.

Ending your membership

You can cancel your membership at any time by letting us know in writing by giving 7 day’s notice. You are not entitled to any refund in respect of any unexpired portion of your membership as the membership fee for the relevant period is payable in full and is non-refundable or transferable. This applies whether you pay annually, quarterly or monthly.

Your entitlement to membership benefits will cease on your ending, or suspension or termination of your membership.

Suspension or termination of your membership by us

We may, in our sole and absolute discretion, suspend or terminate your membership, either in full or in part, and take such other action as we deem appropriate if

  • you do anything or omit to do anything which brings, or is likely to bring, the LPA or its name into disrepute.
  • your membership fee or any other sum or sums due have not been paid by the due date for payment.
  • you are in breach of these Membership T&Cs provided that where, in our opinion, the breach is remediable you have not acted on our reasonable recommendations to remedy the breach within seven days of our notifying you to do so.
  • a complaint is made against you (pending investigation).
  • you behave abusively towards personnel of the LPA or its commercial partners, whether in person or through correspondence.

Suspension or termination of membership takes effect upon service on you of notice to that effect.

If we suspend or terminate your membership under one of the above provisions, the following appeals process will apply:

  • You can appeal by serving notice to that effect, including your reasons, in writing to the Association’s Chair    not more than ten days after notice of the suspension or termination is deemed served upon you.
  • The Association’s Chair will forward your appeal to an Appeals Committee, which shall consist of at least three Board members.
  • The Appeals Committee will notify you in writing of their decision within 15 days of the receipt of your appeal.
  • The Appeals Committee’s decision is final.

If your membership is terminated under any of the above provisions you may not be allowed to re-join subsequently.

We may, at our absolute discretion, re-admit a person who has ceased to be a member by reason of the above provisions. In the case of suspension pending our investigation, your benefits and membership will be reinstated if the investigation clears you of the allegations made.

We may at our absolute discretion withdraw Honorary Membership

We may disclose such information to law enforcement authorities as we reasonably feel is necessary and reserve the right to publish the names of members whose membership has been terminated for any of the above reasons.

We may also take any other action we deem reasonably appropriate. Such action may include taking legal proceedings against you for reimbursement of all costs we have incurred as a consequence of any breach by you, or any person associated with you, of the Membership T&Cs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs on a solicitor and client basis). We exclude liability for actions taken in response to breaches of these Membership T&Cs.

For the avoidance of doubt, if it is alleged that you are in breach of the Code of Practice, the complaints process set out in the Code of Practice will apply.

Use of the NRLA Advice Line

As a benefit of your LPA membership the NRLA Advice Line is only available to named LPA Landlord Members. Contacts must be related to your own private residential lettings and not in relation to properties owned by or managed on behalf of others. The frequency and/or nature of use of the Advice Line by you will be monitored. Where use is deemed to be excessive and/or inappropriate by us, your use of the Advice Line may be restricted.  The NRLA define excessive as where the cost to the NRLA of providing you with advice exceeds 50% of your NRLA membership fee. All calls are recorded.

Use of the LPA Brand

As a Member, the LPA grants you a licence to use ‘Leeds Property Association’ and the initials LPA and the current LPA Member Logo (together, ‘the LPA Brand’) to tell others that you are a member of the LPA subject to the following conditions:

  • You may only use the LPA Brand, in accordance with these Membership T&Cs. In particular, you shall not make any representation that you have any relationship with the LPA other than that you are a member of it.
  • You may use the LPA Brand solely in connection with your business as a private residential landlord, for the letting of your own private residential accommodation in the UK, and not in relation to any other business interest or activity; including, but not limited to, being a letting agent and/or managing agent.
  • Any member may also refer to being a member of the LPA on any website or advertising
  • You must not modify the LPA Brand in any way and may only use it in accordance with the brand guidelines displayed on our website.
  • You shall not incorporate any LPA Brand in your business or trading name(s) or any other name or trademark used in conjunction with your business.
  • You recognise that the LPA owns the LPA Brand, including any goodwill and other rights associated with them. You may not permit or sublicense anyone else to use the LPA Brand.
  • If you become aware of anyone making unauthorised use of the LPA Brand or otherwise passing themselves off as either the LPA or a member of it, you shall immediately notify the LPA and provide it with full details. You acknowledge that the LPA has the sole right to act against any infringement and that any damages recovered shall belong to the LPA.
  • If your membership ceases or is suspended, you must immediately cease use of the LPA Brand, and any similar marks or elements; you must not represent in any way that you are, or were, a member of the LPA.

Third-party terms and conditions

When any LPA service or products are provided to the LPA by a third party (“the Provider”) in order to enable the service or products to be provided to you the service is subject to the Provider’s posted terms and conditions so far as applicable. Where there is any conflict between the terms and conditions of any Provider and ours then the LPA’s Membership T&Cs or other rules and guidelines shall prevail.

You agree not to do anything which is a breach of the Provider’s terms and conditions where they are posted on the LPA website. You will also indemnity us against all actions costs claims demands and liabilities arising directly or indirectly out of any claim by or liability to any third party against us arising out of or connected with your use of any LPA service or products or content

The LPA as an introducer

Where any services or products are provided by a third party this will be indicated online or in other documentation provided relating to the particular service or products involved. If an order is given to the Provider, any contract is between you and them, the LPA is not a party to such a contract. In such a situation the LPA acts purely as an introducer and not acting as Agent for either you or for the Provider.

The LPA is not in any way liable to you under or in respect of any contract between you and the Provider. The LPA accepts no liability whatsoever or responsibility for any act, omission, failure or breach of contract on the part of the Provider or anyone else acting on behalf of the Provider and all such liability is disclaimed.

Making a complaint about the LPA and our services

We aim to provide an excellent service to all our members and to make reasonable endeavours to ensure that you are satisfied with the service that you receive. If we fail to meet your expectations, please do tell us.

To register a complaint, please complete the Complaints Form, available on our website, and email to committee@lpa.org.uk.  The LPA will acknowledge receipt within two working days.

Generally, we will need to investigate the complaint and contact directly the service provider in question; we may require further information from you regarding your experience with the service.

With a view to making sure standards are kept as high as possible, we reserve the right to publish on our website details of complaints received and investigated, including your name.

Queries or comments about LPA Membership and our services

Please email us at committee@lpa.org.uk

Data protection and use of personal data

The LPA is committed to respecting your privacy and protecting the information you provide to us about you. We hold and process information about you in accordance with our Privacy Policy

You warrant that all information provided by you (as part of the membership registration process or otherwise) is correct, accurate and not misleading.

All members who are landlords are reminded of their obligation to keep all information about their tenants secure and confidential.

Online LPA Documents/Videos

It is important that these files are not shared with non members of the LPA.  The tenancy agreements are protected by Copyright and action will be taken in the event of any breach.

Limitation of our liability

Every effort is made to ensure the accuracy of our newsletters, advice, library articles and any other journals or publications as we may make available to our members from time to time; however, neither we nor the authors can accept liability for errors and omissions within them.

The tenancy agreements and/or other related forms accessible via the LPA Documents section on our website are template documents based on accepted good practice. We believe they are compliant with the relevant laws at the time of publication. However, they are no substitute for specific legal advice, which should be taken before reliance, adaptation or use.

In circumstances where you suffer loss or damage arising out of, or in connection with, any membership benefit or the provision of any products or services offered by us or third-party organisations through our website or otherwise (whether by virtue of being a member or not) to the extent permitted by law, we, other members of our group of companies and third parties connected to us accept no liability for this loss or damage and hereby expressly exclude

  • all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • any liability for any direct, indirect or consequential loss or damage incurred by any person in connection with any membership benefit or products and services offered, including without limitation any liability for
    • loss of income or revenue.
    • loss of business.
    • loss of profits or contracts.
    • loss of anticipated savings.
    • loss of data.
    • loss of goodwill.
    • wasted management or office time.
    • any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Notwithstanding the above, if we are liable to you for any reason, our liability will be limited to the value of your annual LPA membership fee.

These Membership T&Cs do not and shall not affect your statutory rights as a consumer.

Entire agreement

These Membership T&Cs override any other contrary terms or conditions in relation to any membership subscription between you and us.


We reserve the right to change the benefits that apply to your membership or these Membership T&Cs at any time but will endeavour to provide you with at least 14 days’ notice.

If you do not accept the proposed variation, you may terminate your membership within that notice period, without penalty, by letting us know in writing by post or email. If you serve us notice terminating your membership within the required period, we will refund you in respect of the unspent part of your membership fee, which we will pay to you within 30 days.

Otherwise, if you do not serve us with the required notice within the required period, the varied benefits and/or Membership T&Cs will become binding on you on expiry of the 14-day period.

Third parties

A person who is not party to these Membership T&Cs shall not have any rights, under or in connection with them, under the Contracts (Rights of Third Parties) Act 1999; except that any person who suffers loss as a result of, or arising from, any posting or other contribution you make on our website shall be entitled to enforce these Membership T&Cs against you directly.

Force majeure

Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot reasonably be planned for or avoided.

Communication and Service of notices

To reduce costs, the LPA will use electronic means to communicate with you. This includes sending information about your membership status, official notices and voting forms.  By becoming a member, you agree to this.  However, if you wish to receive these items by postal means instead then please inform us.

The LPA will have been deemed to have served notice by sending any communication to the last address or email address provided by you to us.

Governing law and jurisdiction

These Membership T&Cs are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.